Terms and Conditions of Sale

These General Terms and Conditions of Sale govern sales made on the website www.madamecharles.fr by VESTADIS SAS.

The jewelry offered is described as accurately as possible. The photographs are not contractual.

Prices are indicated in euros (€), all taxes included (TTC), excluding delivery costs.

Madame Charles reserves the right to change its prices at any time.

The order is validated after full payment.

A confirmation email is sent automatically after validation.

Payment is secured via Shopify and its partners.

Accepted payment methods are those offered during the order (credit card, etc.).

Orders are shipped according to the terms indicated on the Delivery page.

Madame Charles cannot be held responsible for delays attributable to the carrier.

In accordance with European legislation, you have 14 days after receipt to exercise your right of withdrawal.

The full conditions are specified on the Returns & Refunds page.

Returns are accepted according to the conditions indicated in the dedicated policy accessible in the footer of the site.

The products benefit from the legal guarantees of conformity and against hidden defects.

Madame Charles cannot be held responsible for damages related to improper use of the product.

The data collected is processed in accordance with our Privacy Policy.

These General Terms and Conditions of Sale are subject to French law.

In the event of a dispute, an amicable solution will be favored before any judicial action.

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