Privacy Policy
This privacy policy describes how Madame Charles collects, uses, and protects your personal data when you use the website www.madamecharles.fr.
Data collected
We may collect the following information:
- First and last name
- Mailing address
- Email address
- Phone number
- Payment information (secured via Shopify)
- Browsing data (cookies)
This data is necessary for order processing and customer relationship management.
Data usage
Your data is used for:
- Processing and shipping your orders
- Providing customer service
- Managing payments
- Preventing fraud
- Improving user experience
- Sending marketing communications (with consent)
Data sharing
Certain data may be transmitted to service providers necessary for the operation of the service:
- Shopify (e-commerce platform)
- Payment providers
- Shipping carriers
- Marketing and emailing tools
These partners comply with GDPR regulations.
Data retention
Your data is kept only as long as necessary for business and legal obligations.
Your rights
In accordance with the GDPR, you have the following rights:
- Access to your data
- Rectification
- Erasure
- Objection
- Portability
To exercise your rights:
contact@madamecharles.fr
Cookies
The site uses cookies to improve navigation and measure audience.
You can change your preferences via your browser.
Contact
For any questions regarding your personal data:
contact@madamecharles.fr